Skills & Competencies for Information Technology Manager

Information Technology Manager job profile

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JOB SUMMARY for Information Technology Manager

Manages all IT activities in the organization.

JOB RESPONSIBILITIES for Information Technology Manager

Implements and maintains the policies and goals for the IT department to support the company's needs. Ensures proper information system operations and plans necessary upgrades. Oversees the internal IT support function. Conducts research and recommends the selection of IT equipment, applications, and supplies.

Information Technology Manager SALARY RANGE

BASE 50%
$143,794
TOTAL 50%
$156,151
Job Level
M02
Job Code
IT10000246
Education/Degree
Bachelor's Degree
Reports To
Director

Information Technology Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Information Technology Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Information Technology Manager

1 Job Family Competencies – Business Continuity
Proficiency Level -3
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Lists business continuity risks, threats, and vulnerabilities across the enterprise.
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Level 2 Behaviors
(Light Experience)
Supports the development and implementation of business continuity plans.
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Level 3 Behaviors
(Moderate Experience)
Performs business continuity testing to identify areas for improvement.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members regarding business continuity procedures and emergency responses.
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Level 5 Behaviors
(Mastery)
Generates disaster recovery standards in alignment with business continuity program goals.
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2 Job Family Competencies – Information Management
Proficiency Level -3
Skill definition-Knowledge of and ability to apply information management principles and procedures.
Level 1 Behaviors
(General Familiarity)
Lists key components of an organizational information architecture.
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Level 2 Behaviors
(Light Experience)
Selects appropriate tools in performing information management.
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Level 3 Behaviors
(Moderate Experience)
Utilizes information management system to secure digital data assets.
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Level 4 Behaviors
(Extensive Experience)
Recommends computer-based information system to help with business’s internal operations.
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Level 5 Behaviors
(Mastery)
Keeps current with trends of advanced technology to operate and manage information systems effectively.
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3 Information Technology Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Manager
Proficiency Level - 4
5 Competency for - Information Technology Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Information Technology Manager

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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3 Information Technology Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Manager
Proficiency Level - 4
5 Competency for - Information Technology Manager
Proficiency Level - 5

Summary of Information Technology Manager skills and competencies

There are 0 hard skills for Information Technology Manager.
12 general skills for Information Technology Manager, Business Continuity, Information Management, Information Technology Infrastructure Library (ITIL), etc.
13 soft skills for Information Technology Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Information Technology Manager, he or she needs to be proficient in Business Acumen, be proficient in Budgeting, and be skilled in Planning and Organizing.

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